TABLE GAMES FLOOR SUPERVISOR

in Bossier City, LA

TABLE GAMES FLOOR SUPERVISOR Job

Job Description Job Attributes+

  • Job ID

    190003BM

  • Req #

    118249

  • Job Category

    Table Games

  • Job Location

    711 Horseshoe Boulevard, Bossier City, LA 71111, US

  • Travel

    No

  • Remote

    No


Job Summary: 

Implement and ensure compliance with approved procedures, train, supervise, and monitor performance of employee to ensure smooth and efficient gaming during shift.  Responsible for the protection of the assets within assigned areas.

Qualifications:

Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system preferred. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required. Must possess good communication and customer service skills. Must be willing to work any day of the week and any shift.  Must be able to read, write, speak, and understand English.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Safeguards casino assets.

  • Implements and ensures compliance with company policies, procedures and gaming regulatory requirements.

Supervises the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills and credits are handled according to policy. Promotes outstanding guest relations. Assists in answering questions or resolving disputes.

  • Creates an atmosphere of fun for all casino guests. 

  • Encourages mutual respect, dignity, and integrity with all associates by setting a positive example at all times. 

  • Instills an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. 

  • Retains associates through personal involvement in associate training and development.

Supports and maintains Horseshoe courtesy guidelines. Performs other duties as assigned. Directly supervises an assigned number of dealers. Orders for fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Will be required to work varying schedules to reflect the business needs of the property. Ability to obtain the appropriate work authorization per gaming regulations required.

DEMANDS TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

Must be able to stand, stoop, bend, as well as, lie on back to work inside the confines of a slot machine cabinet for long periods of time. 

  • Required to use hands to finger, handle, or feel objects, tools or controls. 

  • Must be able to lift and move up to 10 pounds.

Vision abilities required by this job include distance vision, peripheral vision, and depth perception. Must present a well-groomed appearance.

WORK ENVIRONMENT:

Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Must be able to get along with co-workers and work as a team. 

  • Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. 

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.


Job Qualifications

Job Summary: 

Implement and ensure compliance with approved procedures, train, supervise, and monitor performance of employee to ensure smooth and efficient gaming during shift.  Responsible for the protection of the assets within assigned areas.

Qualifications:

Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system preferred. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required. Must possess good communication and customer service skills. Must be willing to work any day of the week and any shift.  Must be able to read, write, speak, and understand English.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Safeguards casino assets.

  • Implements and ensures compliance with company policies, procedures and gaming regulatory requirements.

Supervises the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills and credits are handled according to policy. Promotes outstanding guest relations. Assists in answering questions or resolving disputes.

  • Creates an atmosphere of fun for all casino guests. 

  • Encourages mutual respect, dignity, and integrity with all associates by setting a positive example at all times. 

  • Instills an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. 

  • Retains associates through personal involvement in associate training and development.

Supports and maintains Horseshoe courtesy guidelines. Performs other duties as assigned. Directly supervises an assigned number of dealers. Orders for fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Will be required to work varying schedules to reflect the business needs of the property. Ability to obtain the appropriate work authorization per gaming regulations required.

DEMANDS TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

Must be able to stand, stoop, bend, as well as, lie on back to work inside the confines of a slot machine cabinet for long periods of time. 

  • Required to use hands to finger, handle, or feel objects, tools or controls. 

  • Must be able to lift and move up to 10 pounds.

Vision abilities required by this job include distance vision, peripheral vision, and depth perception. Must present a well-groomed appearance.

WORK ENVIRONMENT:

Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Must be able to get along with co-workers and work as a team. 

  • Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. 

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.


Additional Information

Who We Are

Enlisting Heroes, our company-wide veteran hiring initiative, is not just the right thing to do, it is also the smart thing to do.

Enlisting Heroes seeks to harness the skills and aptitudes veterans acquire throughout their military career and apply them to the business world. At Caesars Entertainment, there is no shortage of examples of veterans transitioning from successful careers in the military to successful careers in the gaming industry in a range of functions from property management, logistics, human resources, and more. Our mission “We inspire grown-ups to play” fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values:
+ Integrity & Rigor

+ Service with Passion

+ Celebrating Success

+ Diversity & Caring Culture

What We Offer

+ INNOVATION & GAMING HOSPITALIY

We're adding more experiences, expanding to more locations, innovating with more technology, and giving our guests more to talk about. #czrmomentum

+ UPWARD MOBILITY

With our strong promote-from-within culture, educational assistance programs, and leadership development courses, you'll have every opportunity to turn your job into something more. #lifeatcaesars

+ COMMUNITY IMPACT & PHILANTHROPY

Supporting our communities comes naturally to us. We clocked 409,600 volunteer hours in 2016 and $73.5 million gifted from the Caesars Foundation to date. @citizencaesars

Perks & Benefits

Our Partners

FourBlock Veteran Career Development Hiring Our Heroes USO Military Spouse Employment Partnership ESGR

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