Table Games-Dual Rate Supervisor- Lake Tahoe

in Stateline, NV

Table Games-Dual Rate Supervisor- Lake Tahoe Job

Job Description Job Attributes+

  • Job ID

    19000BFT

  • Req #

    186453

  • Job Location

    15 Highway 50
    Stateline, NV 89449, US

  • Job Category

    Table Games

  • Travel

    No

JOB SUMMARY:

The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force, placing special emphasis on security of Caesars assets. This position is also responsible for dealing casino games as assigned in order to provide a courteous and entertaining experience for Caesars Entertainment guests and generate revenue for the department

KEY JOB FUNCTIONS:

  • Displays a working knowledge of all table games, house rules, counting methods and procedures covering each.

  • Deals one or more games in order to provide guests with courteous and accurate service and promotes an entertaining environment; maintains department standards of games productivity.

  • Responsible for actively building and retaining customer relations.

  • Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills.

  • Assures that all coin and check racks are filled at all times.

  • Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Games Manager or Director, Table Games.

  • Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow team members and 3) making comp decisions.

  • Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior.

  • Observes problems or differences between Table Games team members and gaming guests and provides assistance if necessary.


Job Qualifications

EDUCATION and/or EXPERIENCE: 

  • High School Diploma or equivalent; College Degree preferred

  • Two or more years dealing experience preferred, with excellent guest service background

 QUALIFICATIONS:

  • Literate and fluent in English

  • Good communication skills, both verbal and written

  • Good interpersonal skills, with emphasis in relationship building

  • Good problem solving skills

  • Good customer service skills, both internal and external

  •  Ability to communicate clearly and tactfully

  • Ability to add accurately and figure payoffs

  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

  • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. 

  • Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:

  • Must be able to stand or walk for long periods of time (4 hours).

  • Visual and auditory range must include immediate environment.

  • Mobility to move about the property

  • Must have the manual dexterity to operate a computer and other necessary office equipment. 

  • Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.

    Positions that have contact with the public require the ability to work in a noisy
    environment, and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).


Additional Information

Who We Are

Enlisting Heroes, our company-wide veteran hiring initiative, is not just the right thing to do, it is also the smart thing to do.

Enlisting Heroes seeks to harness the skills and aptitudes veterans acquire throughout their military career and apply them to the business world. At Caesars Entertainment, there is no shortage of examples of veterans transitioning from successful careers in the military to successful careers in the gaming industry in a range of functions from property management, logistics, human resources, and more. Our mission “We inspire grown-ups to play” fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values:
+ Integrity & Rigor

+ Service with Passion

+ Celebrating Success

+ Diversity & Caring Culture

What We Offer

+ INNOVATION & GAMING HOSPITALIY

We're adding more experiences, expanding to more locations, innovating with more technology, and giving our guests more to talk about. #czrmomentum

+ UPWARD MOBILITY

With our strong promote-from-within culture, educational assistance programs, and leadership development courses, you'll have every opportunity to turn your job into something more. #lifeatcaesars

+ COMMUNITY IMPACT & PHILANTHROPY

Supporting our communities comes naturally to us. We clocked 409,600 volunteer hours in 2016 and $73.5 million gifted from the Caesars Foundation to date. @citizencaesars

Perks & Benefits

Our Partners

FourBlock Veteran Career Development Hiring Our Heroes USO Military Spouse Employment Partnership ESGR

Saved Jobs