SPA CONCIERGE* Job
Job Description Job Attributes+
1900 Pacific Avenue, Atlantic City, NJ 08401, US
May perform the following for Bally’s and/or Caesars Atlantic City:Responsible for efficiently booking appointments for massages and other available services, maximizing appointment times and ensuring the best use of available therapists.Handles guests’ requests and questions in a professional manner.Effectively handles cash, credit cards, gift certificates, comps and room charge transactions for services and retail products.Recommends and up-sells services and products that fit the guests’ needs.Ability to describe in an articulate manner the spa offerings and their benefits.Offers the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members.Demonstrates respect, sensitivity and concern for guests’ needs in a professional manner.Maintains an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle.Ensures that guests’ services are started on time. Maintains a clean, safe, stocked and well organized work area.Follows proper opening and closing procedures.Assists in the training of new employees.Performs other duties as assigned.
High school diploma or equivalent preferred.Must be certified in CPR or the ability to obtain certification within 90 days.Prior experience in Health Spa environment preferred. Excellent organizational and customer service skills.
Who We Are
Enlisting Heroes, our company-wide veteran hiring initiative, is not just the right thing to do, it is also the smart thing to do.Enlisting Heroes seeks to harness the skills and aptitudes veterans acquire throughout their military career and apply them to the business world. At Caesars Entertainment, there is no shortage of examples of veterans transitioning from successful careers in the military to successful careers in the gaming industry in a range of functions from property management, logistics, human resources, and more. Our mission “We inspire grown-ups to play” fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values: + Integrity & Rigor
What We Offer+ INNOVATION & GAMING HOSPITALIY
We're adding more experiences, expanding to more locations, innovating with more technology, and giving our guests more to talk about. #czrmomentum
With our strong promote-from-within culture, educational assistance programs, and leadership development courses, you'll have every opportunity to turn your job into something more. #lifeatcaesars
Supporting our communities comes naturally to us. We clocked 409,600 volunteer hours in 2016 and $73.5 million gifted from the Caesars Foundation to date. @citizencaesars
Meet Our Veterans
I learned so many different things that I apply regularly in my current position. I’ve been certified as a training instructor, a crisis/hostage negotiator and critical incident stress-management peer counselor. All of which help me deal with the different personalities of my people and the patrons who regularly come to Harrah’s Louisiana Downs.
Security Shift Supervisor - Army Veteran