Peek Night Club-Booth Host-On Call-Lake Tahoe Job
Job Description Job Attributes+
Food & Beverage
15 Highway 50, Stateline, NV 89449, US
This position is responsible for providing Nightclub guests with a personalized booth service experience that is fun, friendly, memorable, and safe.
KEY JOB FUNCTIONS:
Greets all Night Club guests upon arrival and explains facilities, services, and attractions available for their comfort and pleasure.
Takes orders for and serves beverages to customers in an effort to provide “world class service.”
Prepares drinks for guests and maintains cleanliness of booth
Remains immediately available during assigned shift to respond to guest needs and expectations.
Participate in the “light brigade” procession when guest’s order super premium bottles.
Adheres to Department Service Standards; (ie: acknowledge and welcome guests within a 2 minute time span.)
Interacts with guests in an upbeat, enthusiastic and positive manner by creating an entertaining atmosphere while serving customers at assigned stations through a focused, professional and attentive service experience. Expectation for focused and attentive service is that the Booth Host spends 85%-90% of their time in the front of house Nightclub.
Follows a detailed dress code by wearing appropriate, provocative uniform as defined by Caesars Entertainment Inc. Men/Women will be required to wear themed uniforms that are short, small, and conform tightly to the body.
Follows strict adherence to policies and applicable laws surrounding beverage service.
Provides guests with information about the daily activities in the hotel/casino.
Maintains booths and all other assigned areas in a neat and serviceable condition.
Monitors guest consumption and intervenes as needed according to guidelines.
Takes direction from the Nightclub Manager to ensure the highest level of service.
Provides personalized service and uses guest name.
Resolves service problems according to guidelines.
Remains in designated section when not picking up orders/items from the service bar area.
Inform Nightclub Manager of any safety hazards or missing club furniture.
Maintain battery life in cocktail tables and menus as needed.
Complete end-of-night closing tasks in booth areas to include cleaning of cocktail tables, couches, and surrounding area.
Required to work other special events in the SSR.
Required to rotate into other positions as needed, ie: door host, cashier and busser.
Other functions may include club promotions, participation in liquor offerings, and any other special event duties.
Other duties include: maintaining awareness of all areas of the Nightclub, ie: other Booth Host’s sections, Service Bar assistance and the Front Door to ensure the highest level of service.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent preferred
Prior modeling, beverage serving or entertainer experience preferred
Fluent and literate in English
Must be 21 or older. Must be able to obtain a license from the Gaming Control Board.
Ability to accurately handle cash
Must be able to maintain upbeat and positive personality for extended periods of time while working
Excellent guest service and interpersonal skills
Must have the “Harrah’s Personal Best Image”: as outlined in the Procedure guide. Employee must maintain the necessary physical appearance, a mandatory weight measurement will be taken when the Employee is hired (Employment Figure)*
Excellent communication skills
Good customer service skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
Adheres to all regulatory, company and department policies and procedures
Each employee shall maintain a weight that is relative to his or her Employment Figure; the Employment Figure applies to both male and female and presents an appearance that is conducive to the uniform. Proper “imaging” can be defined as “well mannered, well-groomed with hair and uniform professionally styled”.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Mobility to move quickly around the nightclub
Ability to walk or stand for eight hours
Ability to climb stairs
Ability to reach, bend and squat
Ability to lift trays and carry orders weighing up to 30 lbs.
Visual and auditory range must include immediate environment
Ability to coordinate multiple tasks simultaneously
Ability to work in a dark environment
Able to work at a fast pace in often crowded/noisy environment
Able to tolerate second-hand smoke, noise, bright lights
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)
Who We Are
Enlisting Heroes, our company-wide veteran hiring initiative, is not just the right thing to do, it is also the smart thing to do.Enlisting Heroes seeks to harness the skills and aptitudes veterans acquire throughout their military career and apply them to the business world. At Caesars Entertainment, there is no shortage of examples of veterans transitioning from successful careers in the military to successful careers in the gaming industry in a range of functions from property management, logistics, human resources, and more. Our mission “We inspire grown-ups to play” fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values: + Integrity & Rigor
What We Offer+ INNOVATION & GAMING HOSPITALIY
We're adding more experiences, expanding to more locations, innovating with more technology, and giving our guests more to talk about. #czrmomentum
With our strong promote-from-within culture, educational assistance programs, and leadership development courses, you'll have every opportunity to turn your job into something more. #lifeatcaesars
Supporting our communities comes naturally to us. We clocked 409,600 volunteer hours in 2016 and $73.5 million gifted from the Caesars Foundation to date. @citizencaesars
Meet Our Veterans
I learned so many different things that I apply regularly in my current position. I’ve been certified as a training instructor, a crisis/hostage negotiator and critical incident stress-management peer counselor. All of which help me deal with the different personalities of my people and the patrons who regularly come to Harrah’s Louisiana Downs.
Security Shift Supervisor - Army Veteran