ELEVATOR GREETER

in Bossier City, LA

ELEVATOR GREETER Job

Job Description Job Attributes+

  • Job ID

    190003EQ

  • Req #

    118508

  • Job Category

    Security

  • Job Location

    711 Horseshoe Boulevard, Bossier City, LA 71111, US

  • Travel

    No

  • Remote

    No

ESSENTIAL JOB FUNCTIONS:
  • Greets and welcomes guests in a friendly and courteous manner.
  • Provides or obtains information requested by guests, within established guidelines.
  • Memorizes current weather forecasts, road conditions and restrictions to inform guests, if requested.
  • Maintains constant awareness of all activities in and outside lobby area of Hotel, directs guests to area or location requested.
  • Helps the guests with any luggage or parcels including tagging the items.
  • Coordinate with Bell Desk to ensure highest customer service is given every time.
  • Give clear directions and resolve issues for customers when necessary.
  • Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
  • Demonstrates Harrahs Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.
  • Must be able to pass a simple mathematics test.

QUALIFICATIONS:
  • Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products.
  • A minimum of one year customer service experience in a position where the primary job duty is direct customer contact, with the ability to provide courteous, friendly and efficient service to guests every time.
  • Ability to lift heavy baggage up to 100 pounds. Must possess excellent oral and written communication skills.
  • Must possess excellent interpersonal and problem solving skills. Must be able to get along well with co-workers and work as a team.
  • Must be able to work any day of the week and any shift. Must present a well-groomed appearance.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
  • Able to work independently. Able to work and quickly maneuver inside and outside, sometimes in heat in excess of 95 degrees or cold in excess of 10 degrees.
  • Able to stoop, bend, kneel, crouch and lift objects that weigh up to 100 pounds. Able to push and/or pull heavy rolling loads in excess of 300 pounds.
  • Able to read, write, speak and understand English.
  • Respond to visual and aural cues. Ability to maintain composure under all situations. Good verbal skills and excellent guest courtesy skills
GAMING PERMIT: N/A

Harrahs reserves the right to make changes to this job description whenever necessary.


Job Qualifications

ESSENTIAL JOB FUNCTIONS:
  • Greets and welcomes guests in a friendly and courteous manner.
  • Provides or obtains information requested by guests, within established guidelines.
  • Memorizes current weather forecasts, road conditions and restrictions to inform guests, if requested.
  • Maintains constant awareness of all activities in and outside lobby area of Hotel, directs guests to area or location requested.
  • Helps the guests with any luggage or parcels including tagging the items.
  • Coordinate with Bell Desk to ensure highest customer service is given every time.
  • Give clear directions and resolve issues for customers when necessary.
  • Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
  • Demonstrates Harrahs Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.
  • Must be able to pass a simple mathematics test.

QUALIFICATIONS:
  • Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products.
  • A minimum of one year customer service experience in a position where the primary job duty is direct customer contact, with the ability to provide courteous, friendly and efficient service to guests every time.
  • Ability to lift heavy baggage up to 100 pounds. Must possess excellent oral and written communication skills.
  • Must possess excellent interpersonal and problem solving skills. Must be able to get along well with co-workers and work as a team.
  • Must be able to work any day of the week and any shift. Must present a well-groomed appearance.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
  • Able to work independently. Able to work and quickly maneuver inside and outside, sometimes in heat in excess of 95 degrees or cold in excess of 10 degrees.
  • Able to stoop, bend, kneel, crouch and lift objects that weigh up to 100 pounds. Able to push and/or pull heavy rolling loads in excess of 300 pounds.
  • Able to read, write, speak and understand English.
  • Respond to visual and aural cues. Ability to maintain composure under all situations. Good verbal skills and excellent guest courtesy skills
GAMING PERMIT: N/A

Harrahs reserves the right to make changes to this job description whenever necessary.


Additional Information

Who We Are

Enlisting Heroes, our company-wide veteran hiring initiative, is not just the right thing to do, it is also the smart thing to do.

Enlisting Heroes seeks to harness the skills and aptitudes veterans acquire throughout their military career and apply them to the business world. At Caesars Entertainment, there is no shortage of examples of veterans transitioning from successful careers in the military to successful careers in the gaming industry in a range of functions from property management, logistics, human resources, and more. Our mission “We inspire grown-ups to play” fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values:
+ Integrity & Rigor

+ Service with Passion

+ Celebrating Success

+ Diversity & Caring Culture

What We Offer

+ INNOVATION & GAMING HOSPITALIY

We're adding more experiences, expanding to more locations, innovating with more technology, and giving our guests more to talk about. #czrmomentum

+ UPWARD MOBILITY

With our strong promote-from-within culture, educational assistance programs, and leadership development courses, you'll have every opportunity to turn your job into something more. #lifeatcaesars

+ COMMUNITY IMPACT & PHILANTHROPY

Supporting our communities comes naturally to us. We clocked 409,600 volunteer hours in 2016 and $73.5 million gifted from the Caesars Foundation to date. @citizencaesars

Perks & Benefits

Our Partners

FourBlock Veteran Career Development Hiring Our Heroes USO Military Spouse Employment Partnership ESGR

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