CASINO SERVICES SHIFT SUPERVISOR

in Biloxi, MS

CASINO SERVICES SHIFT SUPERVISOR Job

Job Description Job Attributes+

  • Job ID

    19000CBE

  • Req #

    195471

  • Job Location

    280 Beach Boulevard
    Biloxi, MS 39530, US

  • Job Category

    Finance

  • Job Type

    Team Leader

  • Travel

    No

JOB SUMMARY: 

Responsible for assisting in the managing and directing of all cashiering and Caesars  Rewards activities and functions in the Cage Division of the Finance Department and ensuring these activities are performed accurately and efficiently, in accordance with all applicable laws, rules and regulations of the Gaming Commission, Federal and State Tax Commission, and established company policies, procedures and controls.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Be responsible for all transactions in Cashier, Caesars Rewards, Credit and Main Bank areas
  • Provides/Monitors guest service and Caesars Rewards related functions
  • Monitors/supervises monetary transactions for all casino guests and team members
  • Ensures accurate records of all transactions per gaming regulations, company/department policy, and internal controls
  • Exhibit sound decision-making with emphasis on motivating team, maintaining high morale, and protecting the company’s assets.
  • Maintain accountability of department in accordance with Internal Controls, MGC regulations

and internal policies and procedures

  • Provide continuous positive coaching and recognition for development of team members and appropriate corrective action when necessary.
  • Be responsible for all funds entrusted during an assigned shift
  • Verify transfers and other paperwork completed by cashiers
  • Researches all discrepancies related to cash activities
  • Oversee bank operations including cash management and recording of funds
  • Monitor NRT machines to ensure optimal service and fund management
  • Be responsible for promoting the benefits of the Caesars Rewards Program and supporting initiatives relate to Caesars Rewards programs and partnerships
  • Communicate information on property promotions and initiatives to guests and staff
  • Work front line positions when volumes or staffing supports
  • Verify accuracy of date entry into CMS and other property information systems
  • Coordinate between departments (e.g., income control and operations)
  • Report variances to Finance management
  • Oversee duties specific to shift
  • Provide prompt, courteous service to gaming guests
  • Supply currency and coins to other departments, as needed
  • Handle guest disputes
  • Process jackpot payouts
  • Verify CTR/AML related paperwork and entries for cage operations
  • Train subordinates, providing each with the knowledge, development and appropriate direction to perform his/her responsibilities.
  • Ensure timely and accurate performance appraisals and accurate work history entries.
  • Be a member of the team by volunteering and being involved in projects, committees, and task forces by providing input and suggestions.  Contribute to the improvement of the business with ideas.
  • Facilitate positive changes within the department and the casino.
  • Work with other departments for the overall good of the casino.
  • Be proactive with incidents and issues ensuring resolution with team members 
  • Adhere to regulatory, departmental and company policies in an ethical manner.
  • Responsible for scheduling and maintaining adequate staffing levels for customer service.
  • Hiring and firing of Casino Services staff.
  • Strive to maintain consistency among shifts.


Job Qualifications

MINIMUM QUALIFICATIONS:
  • High school diploma required/G.E.D. (College preferred)
  • 2-3 years successful supervisory experience
  • 2-3 years successful experience in handling large amounts of money
  • Flexibility in shift, hours and days off
  • Strong interpersonal skills.
  • Attention to detail
  • Excellent attendance record in previous positions.
  • Willing to learn and to be adaptable.
  • Professional appearance
  • Ability to work independently.
  •  Clean criminal record concerning finances
  • Must demonstrate the following essential knowledge and skills:
  • Ø Good computer skills
  • Ø Good math skills.
  • Good oral and written communication skills
  • Excellent interpersonal skills
  • Ability to handle multiple priorities in a fast-paced environment
  • Knowledge of internal control regulations

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

  • Able to lift 50 pounds

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.


Additional Information

Who We Are

Enlisting Heroes, our company-wide veteran hiring initiative, is not just the right thing to do, it is also the smart thing to do.

Enlisting Heroes seeks to harness the skills and aptitudes veterans acquire throughout their military career and apply them to the business world. At Caesars Entertainment, there is no shortage of examples of veterans transitioning from successful careers in the military to successful careers in the gaming industry in a range of functions from property management, logistics, human resources, and more. Our mission “We inspire grown-ups to play” fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values:
+ Integrity & Rigor

+ Service with Passion

+ Celebrating Success

+ Diversity & Caring Culture

What We Offer

+ INNOVATION & GAMING HOSPITALIY

We're adding more experiences, expanding to more locations, innovating with more technology, and giving our guests more to talk about. #czrmomentum

+ UPWARD MOBILITY

With our strong promote-from-within culture, educational assistance programs, and leadership development courses, you'll have every opportunity to turn your job into something more. #lifeatcaesars

+ COMMUNITY IMPACT & PHILANTHROPY

Supporting our communities comes naturally to us. We clocked 409,600 volunteer hours in 2016 and $73.5 million gifted from the Caesars Foundation to date. @citizencaesars

Perks & Benefits

Our Partners

FourBlock Veteran Career Development Hiring Our Heroes USO Military Spouse Employment Partnership ESGR

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