Cashier-Caesars Rewards$15.50 Hourly-Graveyard-Part Time-Lake Tahoe

in Stateline, NV

Cashier-Caesars Rewards$15.50 Hourly-Graveyard-Part Time-Lake Tahoe Job

Job Description Job Attributes+

  • Job ID

    190005MP

  • Req #

    134990

  • Job Location

    15 Highway 50
    Stateline, NV 89449, US

  • Job Category

    Finance

  • Travel

    No

JOB SUMMARY:

This position is responsible for meeting casino and patron cash needs and promoting the company’s customer loyalty program.

KEY JOB FUNCTIONS:

·         Greets and welcomes customers, with a smile, as a company representative.

·         Serves as Total Rewards and customer service Role Model for other team members.

·         Understands, values, and supports the Total Rewards program and special events, promotions, and player programs.

·         Effectively and enthusiastically communicates the benefits of the tiered card program and provides players with a compelling reason to consolidate play.

·         Cross-sells property events (shows, promotions, etc.) and amenities (hotel, restaurants, etc.).

·         Ensures each customer interaction results in increased customer confidence in Total Rewards.

·         Resolves customer issues according to the Spotlight on Success model using Service Recovery tools.

·         Follows all company policies and procedures, as well as federal and state law.

·         Responsible for ensuring customer data integrity.

·         Responsible for achieving excellent service scores, constantly raising the bar of service delivery.

·         Creates and maintains customer accounts using Harrah’s computer systems.

·         Maintains and is held accountable for all funds entrusted to him/her on a shift basis.

·         Provides prompt, friendly, and courteous service to all guests, both external and internal utilizing the Spotlight on Service skills while building great relationships and delighting the guests.

·         Conducts coin, chip, and coupon transactions for guests and team members.

·         Acts as a source of information for guests or refers guests to the appropriate staff or facility.

·         Understands various gaming regulations and passes quarterly exams.

·         Redeems various marketing promotion coupons.

·         Distributes cash to other departments, cashiers and the bank.

·         Distributes chips to gaming areas

·         Verifies revenue drops from the Count Room and accepts them in to Cashier inventory

·         Verifies and reconciles Cashier end of shift paperwork, cash, chips

·         Cashes personal and obtains cash advances on credit cards for patrons.

·         Processes casino credit applications

EDUCATION and/or EXPERIENCE: 

·         High school degree or equivalent with previous demonstrated success in a money handling position

·         Previous customer service or retail experience required. Harrah’s experience preferred.

QUALIFICATIONS:

·         Team player with excellent guest relations skills, verbal communication skills, and a strong commitment to success

·         Strong math skills with the ability to add, subtract, multiply and divide

·         Excellent computer skills with the ability to enter, retrieve and interpret information from a computer

·         Ability to maintain composure and excellent guest relations under all circumstances.

·         Ability to memorize data concerning various events, promotions and services.

·         Strong interpersonal and teamwork skills.

·         Must be able to qualify for, obtain, and maintain a Gaming License from the State of Nevada Gaming Control Board

·         Ability to maintain neat and orderly records and work

·         Ability to write numbers and letters legibly

·         Ability to count currency, coins, and chips of various denominations individually stacked or racked racks.

·         Ability to pass quarterly exams on gaming regulations Ability to work in a “smoke filled” environment.

·         Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

·         Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.  Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:

·         Have good close and medium distance vision

·         Manual dexterity skills including handling currency, coin, keys, chips and buttons

·         Ability to differentiate between various colors of chips and coin wrappers

·         Ability to push/pull up to 100 pounds and lift/carry 40 pounds

·         Ability to lift full silver racks off a 4’ counter

·         Capable of standing for long periods of time and walking, stooping, talking, hearing and reaching at least 2’ across the counter

·         Ability to stand for long periods of time

·         Mobility to move about the casino and work area

·         Ability to reach, grasp, bend, squat, push-pull

Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Qualifications

JOB SUMMARY:

This position is responsible for meeting casino and patron cash needs and promoting the company’s customer loyalty program.

KEY JOB FUNCTIONS:

·         Greets and welcomes customers, with a smile, as a company representative.

·         Serves as Total Rewards and customer service Role Model for other team members.

·         Understands, values, and supports the Total Rewards program and special events, promotions, and player programs.

·         Effectively and enthusiastically communicates the benefits of the tiered card program and provides players with a compelling reason to consolidate play.

·         Cross-sells property events (shows, promotions, etc.) and amenities (hotel, restaurants, etc.).

·         Ensures each customer interaction results in increased customer confidence in Total Rewards.

·         Resolves customer issues according to the Spotlight on Success model using Service Recovery tools.

·         Follows all company policies and procedures, as well as federal and state law.

·         Responsible for ensuring customer data integrity.

·         Responsible for achieving excellent service scores, constantly raising the bar of service delivery.

·         Creates and maintains customer accounts using Harrah’s computer systems.

·         Maintains and is held accountable for all funds entrusted to him/her on a shift basis.

·         Provides prompt, friendly, and courteous service to all guests, both external and internal utilizing the Spotlight on Service skills while building great relationships and delighting the guests.

·         Conducts coin, chip, and coupon transactions for guests and team members.

·         Acts as a source of information for guests or refers guests to the appropriate staff or facility.

·         Understands various gaming regulations and passes quarterly exams.

·         Redeems various marketing promotion coupons.

·         Distributes cash to other departments, cashiers and the bank.

·         Distributes chips to gaming areas

·         Verifies revenue drops from the Count Room and accepts them in to Cashier inventory

·         Verifies and reconciles Cashier end of shift paperwork, cash, chips

·         Cashes personal and obtains cash advances on credit cards for patrons.

·         Processes casino credit applications

EDUCATION and/or EXPERIENCE: 

·         High school degree or equivalent with previous demonstrated success in a money handling position

·         Previous customer service or retail experience required. Harrah’s experience preferred.

QUALIFICATIONS:

·         Team player with excellent guest relations skills, verbal communication skills, and a strong commitment to success

·         Strong math skills with the ability to add, subtract, multiply and divide

·         Excellent computer skills with the ability to enter, retrieve and interpret information from a computer

·         Ability to maintain composure and excellent guest relations under all circumstances.

·         Ability to memorize data concerning various events, promotions and services.

·         Strong interpersonal and teamwork skills.

·         Must be able to qualify for, obtain, and maintain a Gaming License from the State of Nevada Gaming Control Board

·         Ability to maintain neat and orderly records and work

·         Ability to write numbers and letters legibly

·         Ability to count currency, coins, and chips of various denominations individually stacked or racked racks.

·         Ability to pass quarterly exams on gaming regulations Ability to work in a “smoke filled” environment.

·         Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

·         Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.  Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:

·         Have good close and medium distance vision

·         Manual dexterity skills including handling currency, coin, keys, chips and buttons

·         Ability to differentiate between various colors of chips and coin wrappers

·         Ability to push/pull up to 100 pounds and lift/carry 40 pounds

·         Ability to lift full silver racks off a 4’ counter

·         Capable of standing for long periods of time and walking, stooping, talking, hearing and reaching at least 2’ across the counter

·         Ability to stand for long periods of time

·         Mobility to move about the casino and work area

·         Ability to reach, grasp, bend, squat, push-pull

Positions that have contact with the public require the ability to work in a noisy 
environment, and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer 
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Additional Information

Who We Are

Enlisting Heroes, our company-wide veteran hiring initiative, is not just the right thing to do, it is also the smart thing to do.

Enlisting Heroes seeks to harness the skills and aptitudes veterans acquire throughout their military career and apply them to the business world. At Caesars Entertainment, there is no shortage of examples of veterans transitioning from successful careers in the military to successful careers in the gaming industry in a range of functions from property management, logistics, human resources, and more. Our mission “We inspire grown-ups to play” fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values:
+ Integrity & Rigor

+ Service with Passion

+ Celebrating Success

+ Diversity & Caring Culture

What We Offer

+ INNOVATION & GAMING HOSPITALIY

We're adding more experiences, expanding to more locations, innovating with more technology, and giving our guests more to talk about. #czrmomentum

+ UPWARD MOBILITY

With our strong promote-from-within culture, educational assistance programs, and leadership development courses, you'll have every opportunity to turn your job into something more. #lifeatcaesars

+ COMMUNITY IMPACT & PHILANTHROPY

Supporting our communities comes naturally to us. We clocked 409,600 volunteer hours in 2016 and $73.5 million gifted from the Caesars Foundation to date. @citizencaesars

Perks & Benefits

Our Partners

FourBlock Veteran Career Development Hiring Our Heroes USO Military Spouse Employment Partnership ESGR

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