BEVERAGE SERVER

in Bossier City, LA

BEVERAGE SERVER Job

Job Description Job Attributes+

  • Job ID

    190003AT

  • Req #

    118025

  • Job Category

    Food & Beverage

  • Job Location

    711 Horseshoe Boulevard, Bossier City, LA 71111, US

  • Travel

    No

  • Remote

    No

Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required.
GENERAL REQUIREMENTS:
  • Must be at least 21 years of age.
  • High school diploma or GED required.
  • Skilled in basic math in order to count money and present change correctly.
  • Knowledge of guest charge procedures.
  • Must possess excellent customer service and communication skills.
  • Able to work at a fast pace in mentally and physically stressful situations.
  • Knowledgeable of or able to learn tray service, cocktail ingredients.
  • Available to work required schedule which may include nights, weekends, holidays and overtime.
  • Must be able to read, write, speak and understand English.
Essential Job Functions:
  • Ensures player satisfaction at all times.
  • Provides personalized service and uses guest name. 
  • Resolves service problems according to Service Recovery guidelines. 
  • Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. 
  • Actively promotes casino events and programs. 
  • Works closely with Total Rewards to promote new card sign ups and relay benefits. 
  • Provides fast, friendly, professional beverage service to casino guests. 
  • Supplements tray with extra product to provide immediate or interim guest satisfaction. 
  • Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. 
  • Promotes guests’ sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time.
  • Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. 
  • Handles money according to departmental procedure. 
  • Maintains a general knowledge of alcohol by brand and cocktails by ingredients.
  • Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. 
  • Maintains a clean and stocked workstation.
  • Clears empty glasses from work station/area. 
  • Services guests according to the company standard sequence of service.
DEAMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:
PHYSICAL & MENTAL:
  • Able to respond to visual and auditory cues.
  • Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.).
  • Able to walk at least 2 miles during shift.
  • Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts wearing one inch (minimum height) heels.
WORK ENVIRONMENT:
  • Able to work in areas containing secondhand smoke, high noise levels and bright lights.
  • Able to work at a fast pace in often crowded/noisy environment.
CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.


Job Qualifications

GENERAL REQUIREMENTS:
  • Must be at least 21 years of age.
  • High school diploma or GED required.
  • Skilled in basic math in order to count money and present change correctly.
  • Knowledge of guest charge procedures.
  • Must possess excellent customer service and communication skills.
  • Able to work at a fast pace in mentally and physically stressful situations.
  • Knowledgeable of or able to learn tray service, cocktail ingredients.
  • Available to work required schedule which may include nights, weekends, holidays and overtime.
  • Must be able to read, write, speak and understand English.
Essential Job Functions:
  • Ensures player satisfaction at all times.
  • Provides personalized service and uses guest name. 
  • Resolves service problems according to Service Recovery guidelines. 
  • Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. 
  • Actively promotes casino events and programs. 
  • Works closely with Total Rewards to promote new card sign ups and relay benefits. 
  • Provides fast, friendly, professional beverage service to casino guests. 
  • Supplements tray with extra product to provide immediate or interim guest satisfaction. 
  • Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. 
  • Promotes guests’ sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time.
  • Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. 
  • Handles money according to departmental procedure. 
  • Maintains a general knowledge of alcohol by brand and cocktails by ingredients.
  • Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. 
  • Maintains a clean and stocked workstation.
  • Clears empty glasses from work station/area. 
  • Services guests according to the company standard sequence of service.
DEAMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:
PHYSICAL & MENTAL:
  • Able to respond to visual and auditory cues.
  • Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.).
  • Able to walk at least 2 miles during shift.
  • Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts wearing one inch (minimum height) heels.
WORK ENVIRONMENT:
  • Able to work in areas containing secondhand smoke, high noise levels and bright lights.
  • Able to work at a fast pace in often crowded/noisy environment.

Additional Information

Who We Are

Enlisting Heroes, our company-wide veteran hiring initiative, is not just the right thing to do, it is also the smart thing to do.

Enlisting Heroes seeks to harness the skills and aptitudes veterans acquire throughout their military career and apply them to the business world. At Caesars Entertainment, there is no shortage of examples of veterans transitioning from successful careers in the military to successful careers in the gaming industry in a range of functions from property management, logistics, human resources, and more. Our mission “We inspire grown-ups to play” fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values:
+ Integrity & Rigor

+ Service with Passion

+ Celebrating Success

+ Diversity & Caring Culture

What We Offer

+ INNOVATION & GAMING HOSPITALIY

We're adding more experiences, expanding to more locations, innovating with more technology, and giving our guests more to talk about. #czrmomentum

+ UPWARD MOBILITY

With our strong promote-from-within culture, educational assistance programs, and leadership development courses, you'll have every opportunity to turn your job into something more. #lifeatcaesars

+ COMMUNITY IMPACT & PHILANTHROPY

Supporting our communities comes naturally to us. We clocked 409,600 volunteer hours in 2016 and $73.5 million gifted from the Caesars Foundation to date. @citizencaesars

Perks & Benefits

Our Partners

FourBlock Veteran Career Development Hiring Our Heroes USO Military Spouse Employment Partnership ESGR

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